Staff scan the guest's key card at the till. HotelPay posts the charge straight to the right folio in your PMS.
Built for the PMS and POS systems hotels already run
A room charge used to mean a slip, a signature and a room number to type. Now staff scan the key and the charge is done.
Reception sees each room charge the moment it posts. If the PMS is slow, HotelPay retries on its own. Anything that needs a person comes with the reason.
"Placeholder quote: one short line from our pilot hotel about room charges."
A Mews property can go live in under a week. Here is how it works.
Sign in with Mews and pick your property. Rooms and in-house guests sync on their own from then on.
Key numbers come in from your lock system where it allows it. Otherwise, upload a CSV in a minute.
Add HotelPay to your POS with one API key. Then place the NFC reader next to each till, €49 once.
Turn room charging on or off per room, whenever you like. Your bill stays the same either way.
Scan a guest's key at the till. The charge shows on their folio in seconds, with no slip to sign.
From the bar to the back office, each team in the hotel sees what it needs and nothing it does not.
Every room charge in one live list. Anything that did not post shows up with the reason next to it, so the desk can sort it out before the guest checks out.
One button on the POS your team already uses. Scan the guest's key, see the room on screen and move on to the next table. No slips, no signatures.
Room service runs through the same till flow. Scan the guest's key when the tray arrives and the charge lands on the right folio, matched to the stay.
Every charge is matched to a stay and a folio, with a full trail of what happened and when. Corrections stay linked to the original, so the books add up.
A flat price per room and no transaction fees. Hosted in the EU and built around GDPR, with key numbers stored hashed. Charging can go on or off per room.
HotelPay sits between your POS and your PMS. Nothing new to install.